Social Service Coordinator

Evergreen Real Estate Group is seeking a full-time Social Service Coordinator to join our team at Bethel Terrace and Sangamon Terrace located in Chicago, IL!


This position is primarily responsible for coordinating home and community based services to individuals and families within agency policies, coordinates social programming for the property, and provides social service intervention as needed by performing the following duties.


Core duties and responsibilities include the following. Other duties may be assigned.

Assess residents who may require assistance in daily living activities or who require a higher level of care or who are in transition to a higher level of care. Involve family and other professionals, as appropriate.

Makes referrals to community service agencies and follow-up on service.

Coordinates with hospital staff regarding discharge planning for residents returning to their apartments.

Provides crisis intervention with residents on a short-term basis, as needed.

Provides case management services for residents receiving services from various community agencies.

Advocates for residents.

Maintains current knowledge base of services and programs impacting seniors and/or disabled (or resident population being served) to enhance ability to assist residents in securing assistance.

Identifies education and health programs to enhance the residents’ quality of life.

Establishes linkages and maintains contacts with community agencies offering services to residents.

Develops and up-dates resource directory.

Builds an informal support system for residents with family members, other residents, friends, etc. as needed.

Publishes and distributes a building newsletter.

Fundraises in order to cover the cost of programs and activities in the building.

Demonstrates sensitivity and responsiveness to cultural differences within the resident population.

Maintains resident confidentiality.

Utilizes social services software to maintain resident files in compliance with HUD requirements.

Reports all instances where there may be a question of abuse or neglect and take proactive steps to protect residents.

Participates in overall planning for activities at the property.

Serves as a resource to the Manager related to on-going policy development and social planning within the building.

Communicates and coordinates with property management staff regarding program and resident issues.

Participates in professional organizations and training opportunities in order to meet HUD requirements for CEU’s. Secure the needed continuing education credits to meet HUD requirements and attend HUD training as necessary.

Apply For This Job
Choose file

Our Commitment To You

Innovative solutions. Improved living.

Evergreen Real Estate Services is one of the fastest growing residential real estate investment and management firms in the Midwest with a focus on traditional market rate and affordable (LIHTC) housing for families and seniors. Evergreen has gained the expertise to provide investors and owners committed results while providing residents a quality place to live.