SUMMARY: This position is primarily responsible for managing and coordinating persons, activities and available resources in order to accomplish property objectives as set forth by the Regional Supervisor and property owner (if applicable). These objectives will include maximizing occupancy levels and ensuring compliance. This position is also responsible for training the Assistant Manager to assume all duties in the event of the Property Manager’s absence (if applicable) by performing the following duties.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Core duties and responsibilities include the following. Other duties may be assigned.
Hires/terminates, supervises, coaches and conducts disciplinary action (as needed) of site staff according to Company policies and procedures.
Conducts all orientation for newly hired site staff and facilitate on-going training.
Establishes expectations and goals for staff and evaluate performance.
Ensures proper staffing or coverage of the site at all times.
Coordinates all site specific aspects of payroll including the management of employee timecards.
Implements and/or enforces all Human Resources related tasks and policies.
Collects rents timely, make bank deposits immediately and minimize any A/R.
Coordinates vendor/contractor work, certificates of insurance, billing and A/P function.
Assists with formulation of the annual budget.
Monitors expenditures to adhere to budgeted parameters.
Analyzes financial statements and complete variance reports.
Submits and ensures receipt of subsidy requests; follow-up on all A/R from regulatory agencies.
Documents lease violations and coordinate evictions (as needed).
Understands and ensures adherence to all Fair Housing, Americans with Disabilities Act and Fair Credit Reporting Act and other laws related to leasing.
Ensures compliance with all HUD, IHDA, Tax Credit and/or other regulatory requirements related to the property’s funding sources.
Is responsible for implementation of the certification process on-site and for submission of subsidy requests timely.
Remains proficient in all aspects of the HUD 4350.3 Handbook and attend training, as needed to maintain a current understanding of revisions in these regulations.
Prepares regulatory reports accurately, as requested.
Maintains scheduled office hours, condition of office and that all administrative assistant responsibilities are handled professionally.
Utilizes and monitors Petty Cash, appropriately.
Maintains records and ensure proper handling and filing of correspondence, vendor files, warranties, certificates of insurance and other office-related documents.
Supervises and monitors completion of on-site tasks related to preventive maintenance, routine maintenance, and emergency maintenance; document, timely, in the One Site software.
Oversees the procurement of supplies.
Coordinates vendor bids and contractor quotes.
Secures services of outside contractors, as needed.
Monitors turnover of units.
Inspects the property on a regular basis to ensure that the property is being maintained and the asset is being protected; document inspections.
Implements the approved Resident Selection Plan and Affirmative Fair Housing Marketing Plan.
Maintains the waiting list, as required.
Performs outreach marketing, as needed. Conducts market surveys and provide trend report information; shop competition and be aware of neighborhood market conditions.
Welcomes and shows property to prospective applicants.
Maximizes occupancy and facilitates turnover of units to minimize vacancy loss.
Orients new residents.
Fosters and maintains positive resident relations and excellent communications with resident.
Is responsive to resident questions, complaints, concerns and suggestions.
Coordinates with the Social Service Coordinator position, if available, related to resident services, social programming and resident management issues.
Coordinates with the Resident Council representatives in a positive manner.
Completes Owner reports, as requested.
Attends scheduled meetings with Owner and/or agent.
Serves as a liaison with community groups and represent the building and owner in a positive manner.
Reports all liability and property incidents to the Regional Supervisor immediately. Reports all work-related accidents/injuries immediately to the Human Resources Department in compliance with company policy guidelines.
Ensures completion of any pertinent safety checklists with maintenance staff.